Shipping policy
AUSTRALIAN SHIPPING
Harper St is based in Peregian Beach, Qld, 4573, Australia. Shipping prices and times may vary depending on your location.
Please note that all orders received after 3:30 p.m. on a Friday and over the weekend are processed on Monday morning.
Homewares + Furniture + Bulky Items
FREE shipping does not apply.
If you have processed your order with free shipping Harper St will contact you with a quote for your delivery.
Harper St inspects and takes due diligence while packing your order to ensure it arrives in the best possible condition. All orders must be inspected upon delivery and any breakages must be photographed and emailed to us at info@harperst.com.au within 24 hours of receiving your order.
PROCESSING TIMES
Most orders are processed within a few hours unless they include bulky furniture items that require shipping via our third-party logistics service.
Orders placed after 3.30 pm on a Friday or over the weekend will be processed on the following Monday.
PRE-ORDERS
Items available for pre-order will be indicated on the product page. Please note, that once your order is placed, the full payment will be captured up front.
If your order contains pre-order items and available items, please note that your order will be shipped once the pre-order item(s)are received.
We are not able to split orders and ship available items first. If you wish to purchase pre-order items and available items together, we recommend placing a separate order for each.
THIRD-PARTY LOGISTICS
By placing an order for goods you agree that your details, such as name, contact numbers, and delivery address can be passed to third-party couriers.
While we aim to get your bulky order delivered to you within 5 – 10 working days, in the unlikely event of extended delays, we will endeavour to inform you. Any questions or follow-ups regarding delivery can be directed by email to info@harperst.com.au
Harper St cannot be held responsible for late or failed deliveries for reasons outside our control e.g. third-party couriers.
INTERNATIONAL SHIPPING
Please note that customs fees and charges may be payable. This is the responsibility of the recipient and will not be covered by Harper St.
Always happy to provide you with a quote please email us at info@harperst.com.au
